AI Automation & Operations add-ons

Softune splits back-office power into AI Automation (AI Chatbot, AI Auto-Reply, AI Ad Copy, AI Forecasting) and Operations & Insights (Staff Roles, Stock Alerts, Spam Prevention, Catalog Export, Product Badges).

AI Automation

• 1. Open Add-Ons → AI Automation
• 2. Enable AI Chatbot if storefront FAQs dominate support time
• 3. Enable AI Auto-Reply if inbox volume is high
• 4. Use AI Ad Copy when you need short campaign text drafts
• 5. Use AI Forecasting when you have enough Softune sales history to plan stock

Operations & Insights

• 1. Open Add-Ons → Operations & Insights
• 2. Enable Staff Roles before inviting teammates who should not see Billing
• 3. Enable Stock Alerts when stockouts hurt COD trust
• 4. Enable Spam Prevention if storefront forms attract bots
• 5. Use Catalog Export for wholesale handoffs
• 6. Use Product Badges to highlight New / Bestseller / Low Stock consistently